Wi-Fi Calling

Over 50% of voice calls occur over Wi-Fi.

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Carrier Class Wi-Fi Calling

Wi-Fi is the best choice for multifamily in-building voice networks. Residents make calls over Wi-Fi the same way they would over cellular. Wi-Fi voice coverage is clear, reliable and inexpensive for the building owner.

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When it comes to voice, not all Wi-Fi is created equal

Wi-Fi is the least expensive and most comprehensive solution for providing in-building voice coverage to multifamily properties. To use Wi-Fi as an in-building voice solution for multifamily properties, the network needs to ensure a consistently reliable connection. Unlike data, which can survive buffering, a voice call will drop if there is a break in the connection. Spot On Networks uses its patented Tessellated Grid Design to ensure consistent and protected connectivity, allowing for a reliable in-building voice solution.

Wi-Fi Calling – The Ideal Voice Solution for Multifamily

Over 50% of voice calls originate over Wi-Fi

Wi-Fi is the perfect solution for in-building voice: it is cost-effective for building owners, quick to deploy, provides reliable voice coverage, and high-speed Wi-Fi internet. Wi-Fi is the most requested amenity by today’s residents, and Spot On Wi-Fi solves the in-building cellular coverage problem.

To use Wi-Fi Calling as an in-building wireless solution, building owners need to procure a managed Wi-Fi internet service provider to ensure consistent and prioritized voice traffic. A Spot On Wi-Fi Calling network uses QoS (Quality of Service) and VPP (Voice Packet Prioritization) to manage voice communications, ensuring residents have consistent and reliable coverage.

How does Wi-Fi Calling work?

Residents make calls the same way they do over cellular networks – there is no difference to the resident. In fact, surveys conducted among residents show that they often don’t even know which network they are using – they just care that it works! Spot On Wi-Fi Calling provides coverage throughout the entire property, ensuring that residents have voice coverage on their smartphones wherever they are.

Will 5G solve our in-building cellular coverage issues?

No, in fact, if your property has 4G/LTE coverage issues indoors, the likelihood is that the problem will worsen with the deployment of 5G because it operates at a lower frequency. The good news is that now the cellular and Wi-Fi industries are finally working together to complement each other – cellular on the outside, Wi-Fi on the inside!

What Does Wi-Fi Cost to Deploy?

Wi-Fi is the most cost-effective voice solution for multifamily buildings and also the most versatile. The average cost to deploy Wi-Fi in an MDU/MTU is $0.40/sq. ft., often one-fifth of the cost to deploy a traditional DAS.

Wi-Fi Calling FAQs

Do Residents Have To "Log On" to Make/ Receive Calls?

No, residents only need to associate their devices with your property’s Spot On Wi-Fi network once, and then they are ready to make and receive calls over Spot On’s Wi-Fi. After associating their devices, residents will make and receive voice calls the same way they do over cellular networks. In fact, the majority of our users are unaware that they are making calls over Wi-Fi.

Can Residents Move Between Spot On Wi-Fi & Cellular?

Yes, when using Spot On Wi-Fi, residents will not experience dropped voice calls when transitioning between the Wi-Fi network and the cellular network. This technology is here to stay as well. WiFi 6 and 5G are being built with compatibility in mind, ensuring that hand-offs will only continue to improve.

Is Wi-Fi As Reliable As Cellular?

Yes, Wi-Fi technology was designed for in-building voice and data traffic. In many cases, voice calls are clearer and more reliable than cellular calls when made over a Wi-Fi network installed with Tessellated Grid design. Tessellated Grid design ensures connectivity and prioritizes voice traffic, preventing call drops.

What Are Differences Between Wi-Fi Calling, CellBoost and DAS?

Wi-Fi Calling refers to making voice calls over a Wi-Fi network. This technology is ideal for multifamily properties and is the most cost-effective in-building voice solution.
CellBoost is a cellular booster/passive distributed antenna system that utilizes a donor antenna to bring cellular coverage from outside a building inside the building. CellBoost is best suited for commercial properties, hotels, and mixed-use installations.
DAS stands for Distributed Antenna System. A traditional DAS uses a base station transceiver to essentially transform a building into a mini cell site. This technology is very expensive and was developed for extremely high-capacity deployments where the primary end users are guests, such as stadiums and arenas.

How Much Does Wi-Fi Calling Cost To Install?

Spot On’s Wi-Fi Calling network runs at approximately $0.40 per square foot and includes high-speed internet access and a backbone for IoT.

Does My Property Need to Have 2 Different Networks for Internet & Voice Service?

No, we believe that one physical network should handle all of your wireless needs! When you install Spot On Wi-Fi at your property, your network supports voice, internet, and IoT traffic. We customize the network design to meet the specific needs of your property.

We Want to Install Wi-Fi Calling But Are Not Allowed To Provide Bulk Internet Services?

You can still install a Wi-Fi network. For properties that are unable to offer free Wi-Fi, the Spot On solution still works. We have the ability to separate the voice network, the residential data network, and the amenity area network. Residents receive free voice coverage and free coverage in amenity areas, with the option to subscribe for Wi-Fi data at a low cost if they choose. The best part is that we share the revenue with the property!

Which Voice Solution Is Right for My Property?

If your property requires a voice solution, we recommend that you contact us to discuss the specific needs of your property. Choosing the right voice solution or installation type can depend on several factors:

Property-type/ size
Availability of coverage outside the building
Cellular frequency needs within the building or if the entire building experiences poor reception
End users, such as residents, guests, commercial tenants, etc.
Whether data services are also required

Spot On will conduct a comprehensive site survey of your property to determine the coverage requirements.

Will Residents Drop Calls When Roaming Throughout Our Property?

No, Spot On Networks utilizes Tessellated Grid Design to ensure reliable coverage and seamless roaming throughout the entire property.

Will 5G Fix Our In-Building Voice Problem?

No, in fact, it may exacerbate the issue. If cellular frequencies cannot penetrate your building’s construction materials, 5G will face the same challenge. Additionally, 5G operates at a lower frequency, which may result in even poorer penetration.

What is Tessellated Grid Design?

Tessellated Grid Design is our patented network architecture that pertains to access point placement. Tessellated Grid ensures that devices always maintain a consistent connection, preventing voice calls from dropping. Unlike auto channelization, where the signal can be weakened when moving around, Tessellated Grid ensures that smartphones always have a full signal and are never without a strong connection.