Hospitality

Guest Wi-Fi/ hotel Wi-Fi that earns your hotel the best online ratings for high-speed access!    24/7 support for your hotel guests.  Cell booster service for hotels.

Hospitality Wi-Fi Solutions

Give your residents the managed Wi-Fi connectivity they crave!  Work from home, attend school remotely, video chat with family & friends, make cell calls over Wi-Fi, stream favorite movies and more with Spot On!

Public Safey DAS

Essential in-building wireless communications save lives.  In-building wireless communications for public safety emergency responders. Spot On’s turn-key solutions handles everything from work with the AHJ, to design, installation and on-going certification of your system. 

Emergency Responder Radio Coverage

Compliant with All National & Local Coverage Mandates


Both the National Fire Protection Association (NFPA) and International Fire Code (IFC) mandate coverage for emergency responders.  If your building is not able to meet the IFC mandate of 95% coverage in all areas and the NFPA mandate for 99% of radio coverage in areas of vital importance you may be risking your buildings certificate of occupancy.  IFC and NFPA mandate minimum coverage requirements at the national level, however locate mandates (dictated by the local Authority Having Jurisdiction (AHJ), usually the fire marshall,) may be more complex.

Why Public Safety DAS?

Building construction material block both radio and cellular frequencies turning residential and commercial buildings into communications dead-zones.  Lack of radio communications for emergency responders puts responders, residents, staff and the public at serious risk.  A Public Safety DAS ensures that all local and national mandates for radio coverage are met so that in the event of an emergency, first responders have the 2-way radio communications they need to stay in contact.  

Coverage Requirements

Coverage requirements are mandated at both the local and national level.  Local coverage mandates vary depending on the Authority Having Jurisdiction (AHJ) – usually the Fire Marshal.  Minimum standards for coverage at the national level are dictated by the National Fire Protection Association (NFPA mandates 99% coverage in areas of vital importance and 90% coverage in general areas) and the International Fire Code (IFA mandates 95% coverage in all areas).  Radio frequencies are those used by local public safety personnel (UHF/UHF 700 and 800 mhz bands).  

In areas where NFPA and IFA require coverage, a minimum signal strength of -95 DB is need for any frequency.

Failure to meet coverage requirements can delay obtaining a certificate of occupancy or result in fines.

A Turn-Key Solution
  • Spot On Networks solution for Public Safety DAS is turn-key.  We handle every aspect of the system from determining coverage requirements with the AHJ to design, installation and certification of the system.  Our GROL engineers are in-house employees of Spot On Networks.  Because building owners are typically under a deadline to get a Certificate of Occupancy, we believe that having the staff in-house required to test, design, install and work with the AHJ, makes the process smoother and more efficient. 
GROL Engineers

Public Safety radio coverage requires expertise and Spot On Networks is proud to employ in-house GROL (General Radio Operators License) engineers to ensure that each Public Safety product meets the coverage requirements mandated at both the local and national levels.  Our GROL engineers are dedicated to managing each project from initial requirements gathering with the Authority Having Jurisdiction, through the design, equipment procurement and installation phases to the final certification of your system.

 

Building owners should be aware that most companies dealing with Emergency Responder Radio Coverage (ERRC) specialize in one aspect of the system and outsource the rest.  It is required that GROL engineers test, design and certify a Public Safety Radio Coverage system.  At Spot On Networks we are hands on for each step of the process.  Our investment in in-house GROL engineers ensures that your Public Safety Radio project will be handled as efficiently as possible.

Public Safety DAS Process

The first steps to installing a Public Safety DAS system are determining local coverage requirements and conducting a site survey of the property.  This site survey needs to be done by an engineer with a GROL (General Radio Operators License).   Unlike a cellular site survey – the GROL is REQUIRED to determine coverage.  Once coverage is determined, the network is designed and the BDA (bi-directional amplifier) and antennas are ordered.  Lead time for Public Safety DAS equipment is a minimum of 16 weeks and can be longer if custom equipment is required.  Once equipment is built, the network is installed and Spot On GROL works directly with the AHJ to ensure compliance and certification of the system.  A re-certification is done annually.

Components of Public Safety DAS

A Public Safety Distributed Antenna System is comprised of a bidirectional amplifier and antennas.  All public safety network equipment is housed in NEMA (National Electrical Manufacturer Association) enclosures in accordance with NFPA and IFC mandates so that the equipment is  protected from water and weather.  System monitoring alarms provide real-time monitoring of the system to show readiness or communicate equipment, power or battery failure.  Battery backup is required .  During an emergency, power will usually fail leaving the system vulnerable.  A public safety DAS needs to function for 24 hours on a backup battery.

24/7 Support

Spot On Networks operates a 24/7 Network Operations Center (NOC) providing our customers with immediate assistance to resolve any issues.

Benefits to Spot On’s Managed Wi-Fi Solution

Wi-Fi Calling with Patented Tessellated Grid

Residents receive seamless Wi-Fi Calling voice coverage throughout your entire property.  Residents make calls as if they were on cellular.  Carrier-class voice coverage with Quality of Service and Voice Packet Prioritization ensure residents always have reliable, clear voice coverage.  Wi-Fi network management and auto-channelization of access points is not enough to provide a carrier-class voice solution.  Spot On uses patented Tessellated Grid design to ensure connectivity for voice traffic.

High Speed Wi-Fi Streaming with Guaranteed Per-Device Speeds

Whether working from home, streaming favorite movies, attending school remotely or video chatting with friends and family, with Spot On high speed Wi-Fi solutions, residents are guaranteed speed and reliability on all of their devices.

Wi-Fi Backbone for The Internet of Things (IoT)

Spot On’s Wi-Fi networks are customized for each property, including the Wi-Fi network design needed to support your properties wireless amenities.  Our multifamily properties use wireless fitness equipment, keyless entry, transit screens, smart apartment appliances, HVAC, wireless thermostats, security cameras and more!  Spot On ensures that these important wireless amenities and utilities are functioning they way they are supposed to.  

UserSafe Wi-Fi Security Technology

Spot On’s patented UserSafe security uses client isolation technology to ensure that residents are invisible on our Wi-Fi networks.  If a resident can’t be seen, they can’t be hacked.  UserSafe guards against hacking, spoofing and identity theft.  For devices that do need to speak to each other, like wireless printers, leasing agent ipads and fitness equipment, we set up Private Virtual Local Area networks to protect users.

24/7 Support and Dedicated Relationship Manager

We handle Wi-Fi service issues so your property staff can focus on leasing apartments!  Spot On’s Network Operations Center (NOC) operates Tier 1, Tier 2 and Tier 3 support and engineering all day every day.  We also provide our multifamily properties with a dedicated Relationship Manager to ensure your property is satisfied!

One Network Does It All

We believe that one physical Wi-Fi network should do it all!  With Spot On’s Managed Wi-Fi Solution, your property gets:

 

  • Residential high speed Wi-Fi access
  • Wi-Fi access for staff
  • Backbone for Internet of Things
  • Property-wide Wi-Fi Calling
  • Unlimited VLANs
  • Backoffice Wi-Fi network

Managed Wi-Fi Attracts & Retains Residents

“As Important as running water”.  Wi-Fi is no longer considered a nice-to-have amenity by residents, Wi-Fi is an expected utility that can drive resident loyalty and satisfaction.  In today’s new normal, residents require carrier-class Wi-Fi connectivity to ensure they can work and educate from home, stream favorite content and stay in touch with family and friends.

Spot On Networks is a wireless internet service provider providing multifamily building owners with managed Wi-Fi solutions.  Spot On’s Wi-Fi internet access networks are backed by patented UserSafe security and Tessellated Grid network architecture ensuring reliable connectivity that can be used for seamless streaming, voice calls, high-speed data, IoT, smart apartments and more through entire properties!

Wi-Fi Calling – The Ideal Voice Solution for Multifamily

Over 50% of voice calls originate over Wi-Fi

Wi-Fi is the perfect solution for in-building voice – it is cost effective for building owners, quick to deploy, provides reliable voice coverage and high speed Wi-Fi internet!  Wi-Fi is the most request amenity by today’s residents and Spot On Wi-Fi solves the in-building cellular coverage problem! 

To use Wi-Fi Calling as an in-building wireless solution, building owners need to procure a managed Wi-Fi internet service provider to ensure that voice traffic is consistent and prioritized.  A Spot On Wi-Fi Calling network uses QoS (Quality of Service) and VPP (Voice Packet Prioritization) to manage the voice communications so residents have consistent and reliable coverage.

How does Wi-Fi Calling work?

Residents make calls the same way that they do over cellular – there is no difference to the resident.  In fact, surveys done of residents show that they often don’t even know what network they are using – they just care that it works!  Spot On Wi-Fi Calling provides coverage throughout the entire property so that residents have voice coverage on their smartphones wherever they are.  

Will 5G solve our in-building cellular coverage issues?

No, in fact if your property has 4G/LTE coverage issues inside, the likely hood is that the problem will worsen with the deployment of 5G because it operates at a lower frequency.  The good news is that now the cellular and Wi-Fi industries are finally working together to compliment each other – cellular on the outside, Wi-Fi on the inside! 

What Does Wi-Fi Cost to Deploy?

Wi-Fi is the most cost effective voice solution for multifamily buildings and also the most versatile.  The average cost to deploy Wi-Fi in a MDU/MTU is $0.40/ sq. ft., often 1/5 of the cost to deploy a traditional DAS.

IoT – Differentiate Your Property

Wi-Fi is An Expected Utility, Not Just An Amenity

Spot On: The Best WiFi Backbone for IoT

The Internet of Things is everywhere – building owners are using IoT to differentiate their properties and attract more residents.  Amenities like fitness equipment, transit screens, keyless entry and SoNos are being used to make multifamily properties more competitive.  Operational IoT like HVAC, wireless thermostats, leasing apps and security cameras help properties to increase productivity and reduce expense.  On the rise in multifamily is the “smart apartment”.  IoT is being used in-unit to enhance the life of today’s resident with everything from wireless blinds to appliances to thermostats and lighting. 

IoT Is Only As Good As The Network Supporting It

Spot On Networks provides building owners with the ideal WiFi backbone to support IoT.  We use multiple Virtual Local Area Networks to ensure that IoT, voice services and resident data can operate securely and independently on one physical network.  We use patented WiFi Tessellated Grid network architecture to provide seamless, property wide coverage and patented UserSafe security technology to keep your residents and guests safe and invisible over the Wi-Fi network. 

Learn more about Spot On Networks

Spot On Networks

55 Church Street New Haven, CT 06510 US

Call Us

Hours

New Haven, CT Headquarters 

Monday – Friday: 8am – 6pm

24/7 Network Operations Center

(877) 768-6687

support@spotonnetworks.com