In these unprecedented times, it has become clear that staying connected to friends, family, work and school is more important than ever. At Spot On Networks we have always believed in 24/7 Network Operations to ensure that properties we provide service to and the residents who live at them have the connectivity they need. Like many businesses we have taken new steps to ensure the safety of our employees and the uninterrupted connectivity of our customer's residents and guests.
To Our Partners, Customers, Competitors and Friends,
Spot On Networks leadership has been closely monitoring the events surrounding the Coronavirus outbreak and has executed a plan that will allow us to continue to operate in a way that will minimally impact our customers while allowing us to safeguard the health and safety of our employees, our partners and our customers.
The health of our customers, employees and the community are always our first priority. We have made adjustments to our office staffing,on-site visits, travel schedules and back-end network operations that allow us to conduct the majority of our business remotely. Spot On has long operated on the business model that is essential to be able to remotely fix issues and provide 24/7 network operations and support, nationwide. We are confident that we can make the adjustments necessary to incorporate recommendations issued by the Center for Disease Control and federal and local governments while maintaining essential wireless internet and voice services for our customers. There will be little or no impact on our customers or their residents and tenants.
We will continue to update you as the situation warrants and, as always, we welcome any questions that you may have. Our number one commitment is to the safety of our staff, our customers and partners and to continue to bring exceptional wireless and communications services to the properties that we serve.
Thank you,
Dick Sherwin
President & CEO, Spot On Networks
24/7 Network Operations & Support
877-768-6687
support@spotonnetworks.com
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